FAQ
We're here to help
Explore key topics to quickly get the help you need.
About Hallway
Learn more about what we do, who we work with, our investors, and the best way to connect.
Product
An overview of core features, customization options, streaming capabilities and more.
3D content
Guidance on preparing 3D assets for Hallway AI, plus info on animation and camera angles.
API access
A summary of APIs for speech management and Director's Mode, with links to documentation.
Billing
Answers to common questions about features and pricing for Basic vs Premium / Enterprise.
Getting started
How to set up a character, train and refine its personality, and launch your first live stream.
Frequently Asked Questions
Learn about core features, getting started, and available plans.
About Hallway
Product
3D content
API access
Billing
Getting started

Need more information?
If you still have questions, our team is ready to assist.